Welcome to Chadar.store! By using our website and purchasing our handmade woolen shawls, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General Information
Chadar.store is an e-commerce platform that offers handmade woolen shawls for males and females from Salam Pur, Swat. By accessing and using our website, you agree to comply with these terms and conditions.
2. Use of the Website
By accessing our website, you confirm that:
- You are at least 18 years old or have the consent of a parent or legal guardian to use our website.
- You will not use our website for any unlawful purposes.
- You agree to provide accurate, current, and complete information during checkout or account registration.
We reserve the right to restrict access to our website at any time without notice if we suspect misuse or breach of these terms.
3. Products
- Handmade Nature of Products: Our shawls are handmade, and slight variations in color, design, or size may occur. This uniqueness is a natural characteristic of handmade products.
- Product Availability: While we strive to keep our inventory up to date, we cannot guarantee that all items will always be available. In the event of an out-of-stock product, we will notify you and may offer alternatives.
4. Pricing and Payments
- Prices: All prices on Chadar.store are listed in PKR and are subject to change without prior notice. We reserve the right to modify prices at any time.
- Payment Methods: We accept COD for all orders. Payment must be made in full before we process and ship your order.
- Taxes: Any applicable taxes will be included in the total purchase price and detailed at checkout.
5. Order Process
- Order Confirmation: Upon placing an order, you will receive a confirmation email with the details of your purchase.
- Order Cancellation: We reserve the right to cancel any order for reasons such as product unavailability, issues with payment, or violation of these terms. In such cases, you will be notified, and a refund will be issued.
6. Shipping and Delivery
- Shipping Information: We offer shipping to Pakistan. Shipping costs and delivery times will be provided at checkout.
- Delivery Time: We aim to process and ship orders within [Insert Time Frame] of receiving payment. Delivery times may vary based on your location and external factors beyond our control.
- Lost or Delayed Shipments: While we strive for timely delivery, we are not responsible for delays or lost shipments due to courier services or other external factors. Please contact us if you experience any issues with your delivery.
7. Returns and Exchanges
- Return Policy: If you are not satisfied with your purchase, you may request a return within [Insert Days] days of receiving the product. To be eligible for a return, items must be unused, in their original condition, and in their original packaging.
- Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 days.
- Exchanges: We only replace items if they are defective or damaged. If you need to exchange a product, please contact us at Chaadarstore@gmail.com for further instructions.
8. Intellectual Property
All content on Chadar.store, including text, images, logos, and product descriptions, is the property of Chadar.store or its content suppliers. Unauthorized use, reproduction, or distribution of any material from this website is prohibited.
9. Limitation of Liability
Chadar.store and its owners shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, our products or website. Our liability is limited to the purchase price of the product you ordered.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in pakistan.
11. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our website after changes are posted constitutes your acceptance of the new terms.
